Terms and Conditions
for the use of the AIXpose.art platform
Effective Date: August 14, 2026
1 Provider and Contact
Provider of the AIXpose.art platform is
AIXpose OÜ
Ahtri tn 12
15551 Tallinn
Estonia
Registry code: 17473004
VAT ID: EE102978140
Email: legal@aixpose.art
Offices
Berlin
Heidestraße 34
10557 Berlin
Germany
Email: de@aixpose.art
Poznań
ul. Święty Marcin 5
61-804 Poznań
Poland
Email: pl@aixpose.art
2 Scope and Target Group
These Terms and Conditions apply to the use of the AIXpose.art platform as well as all associated functions, interfaces, website areas, and support services.
The offering is intended exclusively for businesses within the meaning of Section 14 of the German Civil Code (BGB). Consumers cannot use the platform.
Businesses in this sense also include sole traders, self-employed professionals, and small businesses within the meaning of Section 19 of the German VAT Act (UStG).
During registration, the customer confirms that it is concluding the contract in the exercise of its commercial or independent professional activity. The provider is entitled to require proof of this and to refuse or block access if business status is not present or is not evidenced.
Deviating terms of the customer apply only if the provider expressly accepts them in text form.
3 Definitions
Customer is the company that creates an account or enters into a subscription.
Users are the persons authorised by the customer who use the platform.
Plan is the offering selected by the customer, including price, billing interval, included credit quota, and scope of functions.
Credits are the billing unit within the platform. Certain functions consume credits.
Subscription Credits are credits allocated to the customer under a subscription for each billing period.
PAYG Credits are credits that the customer purchases individually or as a package outside a subscription (Pay as You Go).
Input is content that the customer uploads or enters, for example real estate photos, floor plans, texts, and property information.
Output is the results generated by the platform, for example visualisations, image variants, or videos.
4 Contract Formation
The contract is formed when the customer selects a plan through the ordering process and payment is successfully set up, or when the provider enables access.
The provider may refuse conclusion if there are legitimate reasons, for example suspicion of abuse or legal risks.
5 Services and Functionality
The provider provides a web-based platform that enables AI-supported visualisations for real estate applications.
The specific scope of functions results from the respective booked plan and the service features displayed in the checkout or in the customer area.
The provider owes the provision of the platform within the scope of the plan, not a specific economic success, a specific marketing performance, or a specific conversion.
The provider may further develop the platform and change functions, provided that the core function in the booked plan is not unreasonably restricted.
6 Credits Logic
6.1 Subscription Credits
Within a subscription, the customer receives a credit quota for each billing period.
Subscription Credits are usable until the end of the respective billing period. Unused Subscription Credits expire at the end of the billing period without refund, unless a different carry-over or transferability is expressly described in the plan.
6.2 PAYG Credits
Credits purchased outside a subscription (Pay as You Go) are usable for 60 calendar days from the time of purchase.
After expiry of this period, unused PAYG Credits expire without refund.
The provider will notify the customer of the forthcoming expiry with reasonable notice in text form or within the platform.
6.3 Order of Consumption
If Subscription Credits and PAYG Credits are available to the customer at the same time, those credits that expire first are consumed first.
6.4 General Rules
The consumption of credits is determined by the credits logic displayed in the platform at the relevant time.
Credits are not a means of payment, are not transferable to third parties, and are not redeemable for money.
Additional credits or upgrades may be purchased via the checkout or upon request, to the extent offered.
7 Registration, Account, User Management
The customer sets up an account and provides current, complete company data. In doing so, the customer confirms its business status pursuant to Section 2.
The customer is responsible for managing its users, roles, and access rights.
Access credentials must be treated confidentially. The customer shall ensure secure passwords and appropriate internal access restrictions.
The provider may require certain security measures for security reasons, for example multi-factor authentication, if available.
8 Rules for Input, in Particular No Persons and No Public Figures
The platform is intended for the processing of object-related real estate material, typically without recognisable personal reference.
The customer undertakes not to upload or process content that contains personal data in images, in particular no recognisable persons, no children, no faces, no identity document data, no identifiers with personal reference, and no public figures.
Exceptions are permitted only if the customer demonstrably holds all required rights, consents, and legal bases. The customer documents these proofs under its own responsibility.
The provider is entitled to reject, block, or delete inputs if they violate these rules or cause legal risks. The provider will, as far as practicable, communicate transparently and cooperatively in doing so.
The customer shall ensure that its users, service providers, and agencies also comply with these rules.
These rules are central because the platform is designed for real estate visualisation and not for the processing of depictions of persons.
9 Rights to Input and Output
9.1 Rights to Input
The customer retains all rights to the input.
The customer grants the provider, for the duration of the contract, a non-exclusive licence limited to performance of the contract to store, process, and use the input to generate output.
9.2 Usage Rights to Output for the Customer
The customer receives comprehensive usage rights to outputs created within the scope of an active plan for use in real estate marketing.
The usage rights include in particular
- a) Reproduction and distribution
- b) Making publicly available, including on portals and social media
- c) Use in exposés, presentations, advertisements, print, project documentation, and websites
- d) Editing, adaptation, cropping, format conversion, and combination with other content
The usage rights apply worldwide and without time limitation.
The customer may transfer or sublicense outputs to third parties insofar as this is necessary for marketing, for example to owners, project companies, portal operators, printers, and marketing service providers.
9.3 Condition of Rights in Case of Non-Payment
The rights to outputs are intended to be reliably available to the customer. At the same time: if the customer does not pay due fees for the respective billing period, the provider may pause the use of fee-based functions and, in the event of continued non-payment, terminate the contract.
Continued use of outputs that were lawfully created under a paid period remains permitted to the customer. Outputs created in periods with unpaid remuneration may not be used commercially until payment is made.
9.4 Reference Use by the Provider
The provider uses customer-specific outputs publicly only with the customer’s prior consent in text form.
10 Prohibited Use
Prohibited in particular are
- Upload or processing of unlawful content
- Infringement of copyrights, trademark rights, personality rights, or data protection rights of third parties
- Use to create misleading representations that deliberately misrepresent essential characteristics of a property
- Automated extraction, scraping, reverse engineering, or circumvention of technical protective measures
- Use that endangers the stability or security of the platform, including abuse of interfaces or impermissible load
11 Quality Notes and Labelling of AI Outputs
11.1 Quality of Outputs
Outputs are generated automatically. Despite quality optimisation, artefacts, unwanted details, or deviations may occur.
The customer shall review outputs before publication, in particular for factual accuracy, legal permissibility, portal requirements, and required notices.
The provider does not owe error-free detail accuracy of each individual output, unless a manual special service is expressly agreed.
11.2 Labelling of AI-Generated and AI-Edited Content
All outputs generated via the platform may contain AI-generated or AI-edited content. In particular in visualisations, depicted structural, design, fit-out, or other characteristics may differ from the actual condition of a property.
Machine-readable labelling by the provider. To the extent the provider is obliged under applicable provisions, in particular Art. 50 para. 2 of Regulation (EU) 2024/1689 (AI Act), to label AI-generated or AI-manipulated content in a machine-readable manner, the provider shall take the technical measures required for this, taking into account the technical possibilities, the specific characteristics of the respective content type, and the generally recognised state of the art.
No particular technical form of labelling or detection by a particular verification tool is warranted. Machine-readable labelling is not technically consistently feasible for all content types and processing steps, in particular not for output formats that undergo subsequent rendering steps. Statutory exceptions, in particular for AI systems with a merely assistive standard editing function or for edits that do not substantially alter the input data or their semantics, remain unaffected.
No manipulation of existing labels. The customer may not remove, alter, obscure, or circumvent the readability of machine-readable labels, watermarks, or metadata applied by the provider or by technical service providers used, insofar as such labelling serves the fulfilment of statutory transparency obligations.
The customer shall, to a reasonable extent, ensure that such labels are also preserved in the event of its own subsequent editing, format conversion, or disclosure to third parties.
Customer’s statutory labelling obligations. To the extent the customer is obliged under the applicable statutory provisions, when publishing or making an output available, to disclose its artificial generation or manipulation, the customer is responsible for fulfilling this obligation. This applies in particular to outputs that are to be classified as deepfakes within the meaning of Regulation (EU) 2024/1689.
Independently of any statutory labelling obligation, the customer is responsible for not making misleading statements about the actual condition of a property when marketing it. For visualisations that show material deviations from the actual condition of a property, the customer shall clearly and appropriately apply required notices of the visualisation character.
Further requirements. The customer is responsible for compliance with the statutory transparency, information, competition, and advertising rules applicable to its specific publication, as well as the requirements of the real estate portals, social networks, and other distribution channels used in each case.
The provider does not owe a legal review of a specific publication by the customer and gives no warranty that an output, without further adaptations or notices, satisfies the requirements of a particular legal system, authority, platform, or industry standard.
If the customer culpably breaches the obligations under this section, Section 18 (Indemnification) applies accordingly.
12 Prices, Taxes, Stripe Payment, Billing
12.1 Prices
Prices result from the selected plan in the checkout or in the offer.
Billing takes place regularly in advance at the beginning of each billing period.
12.2 Taxes and VAT
All prices stated vis-à-vis businesses are net plus any VAT that may be legally due.
The VAT treatment is determined by the applicable statutory provisions. In the case of cross-border supplies to businesses within the European Union, the reverse-charge procedure may in particular apply.
If the customer provides a valid VAT identification number of another EU Member State, billing is effected in accordance with the statutory provisions under the reverse-charge procedure without VAT being shown. Otherwise the provider charges the VAT legally due.
If the customer provides a valid VAT identification number subsequently, this takes effect from the following billing period. A retroactive correction of invoices already issued will not be made, to the extent legally permissible.
The customer is obliged to provide the provider with all information required for the correct tax treatment accurately, completely, and currently. This includes in particular any existing VAT identification number.
The provider is entitled to verify the customer’s business status and the tax information provided by the customer to a reasonable extent. To the extent a VAT identification number is not yet available, the provider may require other suitable evidence of business status.
If it transpires that information provided by the customer was inaccurate or incomplete and VAT or other tax amounts become due as a result, the provider is entitled to charge these subsequently to the extent legally permissible.
For customers established outside the European Union, the tax treatment is likewise determined by the applicable provisions. Any taxes, duties, or withholding taxes owed by the customer itself in the customer’s state of establishment shall be borne by the customer, to the extent legally permissible.
12.3 Payment Processing
Payment and invoice provision take place via Stripe. The customer agrees to the electronic provision of invoices and receipts. Depending on its role, Stripe may act as a controller or as a processor.
The customer shall maintain a valid payment method and ensure sufficient funds.
13 Failed Payment, Pausing, Friendly Dunning Procedure, Termination After 30 Days
If automatic debiting is not successful, the provider informs the customer in text form, for example by email, and requests an update of the payment method or settlement.
As long as the payment is outstanding, the provider may temporarily pause access to the platform and to the fee-based services. This is a usual, fair measure so that chargeable services are used only while payment is active.
If the outstanding payment is not fully settled within 30 calendar days after the first notification, the provider may terminate the contract and permanently block access.
The provider will conduct this communication in a factual, friendly, and transparent manner. The aim is always to enable simple clarification.
14 Term, Automatic Renewal, Cancellation
The contract runs for one month at a time and automatically renews for a further month in each case, unless cancelled.
Ordinary cancellation is possible with a notice period of 7 calendar days to the end of the current billing period.
Cancellations are permitted in text form, in particular by email.
The right to extraordinary cancellation for good cause remains unaffected.
15 After Contract End, Conversion to Free Scope, Limited Access
Upon contract end, the entitlement to the fee-based functions, credit quotas, and extended service scopes of the plan ends.
The provider is entitled to convert the account to the free scope currently offered at the relevant time.
In the free scope, access to content is possible only to the extent that the free scope technically provides at that time. Premium functions or higher capacities are then not available.
This conversion is a usual and proportionate approach to enable an orderly transition while ensuring that chargeable functions are used only while payment is active.
To the extent download or export functions exist in the free scope, the customer may retrieve its content through them.
The provider may delete content after reasonable periods, provided that no active contract exists and no statutory retention obligations prevent this. Details are set out in the privacy policy.
16 Availability, Maintenance, Support
The provider strives for stable availability and carries out maintenance, as far as possible, in a planned manner.
Support channels and response times may be plan-dependent and are described in the customer area or in the offer.
The provider may use rate limits and security measures to protect the platform.
17 Liability
The provider is liable without limitation for intent, gross negligence, and for injury to life, body, or health.
In the case of simple negligence, the provider is liable only for breach of essential contractual obligations and then limited to the typical, foreseeable damage.
Liability for lost profit, indirect damages, and consequential damages is excluded, to the extent legally permissible.
Liability is overall limited to the fees paid by the customer in the last 12 months before the occurrence of the damage, to the extent legally permissible.
Mandatory liability rules, in particular product liability, remain unaffected.
18 Indemnification
The customer indemnifies the provider against third-party claims based on an infringement of third-party rights through input, through impermissible use of the platform, through a breach of the labelling obligations under Section 11.2, or through publications of the customer, provided that the provider is not responsible for this.
The indemnification includes reasonable costs of legal defence.
19 Confidentiality
Both parties treat confidential information confidentially.
Confidential information may be disclosed only to persons who need it for performance of the contract and are bound to confidentiality.
The obligation continues after contract end.
20 Data Protection
For the processing of personal data, the privacy policy applies.
The platform is designed for object-related real estate content without personal reference. The customer undertakes to comply with the rules in Section 8.
Note: If a customer requires a data processing agreement in an individual case, the provider can provide such an agreement upon request.
21 Changes to the Terms and Conditions
The provider may adjust these Terms and Conditions if this is necessary for legal, technical, or economic reasons, for example in the event of changes in law or changes in functions.
The provider informs the customer in text form.
If a change is material and unreasonably disadvantages the customer, the customer may cancel the contract as of the time of the change.
22 Final Provisions
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods, to the extent permissible.
The place of jurisdiction is Berlin, to the extent permissible.
Should individual provisions be invalid, the remainder of the contract remains effective. The parties shall replace the invalid provision with a valid one that comes closest to the economic purpose.